Effective Date: 1 July 2025

Welcome to Vizre (Pty) Ltd.’s Privacy Policy. We prioritize the protection of your privacy and understand the significance of the trust you place in us. This policy outlines our practices regarding the collection, storage, use, and protection of personal information associated with you or another specific natural or juristic person, allowing identification.

Please read this Privacy Policy thoroughly as it applies to various scenarios and interactions, including visitors to our website, customers, trade dealerships, and individuals contacting us through various means.

 

1. 1. Introduction
      Vizre (Pty) Ltd values your privacy. Our commitment is reflected in our responsible collection and processing of only the information necessary to provide you with Vizre products and services. This policy, in conjunction with our Terms & Conditions, describes how we handle your personal information and uphold your data rights.

1. 1. Audience
      This policy applies to you if you are:

 

• • A visitor to our website, mobile site, or applications (“apps”).

• • A customer who has ordered a product or requested a service.

• • A student or participant in our training or learning platforms.

• • A person contacting us via phone, SMS, email, letters, other correspondence, or in person.

 

1. 1. Personal Information
      What is personal information? Personal information includes any details that identify you, whether collected automatically, submitted through our website, or provided voluntarily. This may include:

 

• • First and last name

• • Contact information (email address, phone number)

• • Location (province, city, suburb)

• • Device/browser data and clickstream

• • Login credentials (where applicable)

• • Education or training-related data (for learning platform users)
    Excluded: Anonymous data, permanently de-identified info, or public forum content is not considered personal information.
    www.vizre.co.za hello@vizre.co.za

 

1. 1. Acceptance

 

• • Consent Required: You acknowledge and accept all terms of this policy when accessing our website, services, or placing an order.

• • Legal Capacity: You must be at least 18 years old or have legal capacity to enter into binding agreements. Data of minors (under 18) is not knowingly collected or stored. If we become aware of such data, we will delete it.

• • Deemed Acceptance: Continued use of our site or services indicates that you’ve read, understood, and agreed to be bound by this policy.

• • Your Responsibility: You may only provide personal information (yours or another’s) with lawful consent.

 

1. 1. Changes to This Policy
      We may revise this policy at any time. Updates will be posted on our website and continued use of our services after such changes constitutes your acceptance of the new terms.

1. 1. Collection of Information
      We collect personal information:

 

• • When registering on our website

• • When using our services, training platforms, or placing product orders

• • When communicating with our customer support team

• • Through cookies and browser activity

• • During phone calls (calls may be recorded for quality and compliance)

• • Through third-party services integrated with our platforms
    Purposes for Collection:

• • Service or product delivery

• • Training platform administration

• • Customer support and communication

• • Marketing and analytics (based on consent)

• • Regulatory and legal compliance

 

1. 1. Cookies and Tracking
      We may use cookies and similar technologies to improve your browsing experience and tailor content. Cookies help us understand user behaviour and optimize performance. See our Cookie Policy for more details.
      www.vizre.co.za hello@vizre.co.za

1. 1. Your Data Rights
      You have the right to:

 

• • Access your personal information held by us

• • Correct or update inaccurate or incomplete information

• • Object to the processing of your data in certain circumstances

• • Request the deletion of your personal data (subject to legal obligations)

• • Withdraw consent at any time for processing activities based on consent

• • Request a copy of your data in a structured, commonly used format (data portability)
    To exercise your rights, contact us at mg@vizre.co.za with proof of identity.

 

1. 1. Disclosure of Information
      We may share your personal information:

 

• • With affiliated companies or service providers involved in service delivery

• • With regulatory authorities or auditors (if required by law)

• • With law enforcement agencies for the prevention, investigation, or prosecution of offences

• • With employees who require access to perform their duties

• • With new owners in the event of a business merger, acquisition, or restructure

• • With education partners or facilitators (for training purposes only)

• • Through aggregate anonymized reports for marketing or business intelligence
    Where required, we enter into Data Processing Agreements (DPAs) with relevant third parties.

 

1. 1. Security
      We take reasonable technical and organizational measures to protect your data, including but not limited to:

 

• • Secure servers and encryption technologies

• • Password protection and secure login protocols

• • Access controls and user authentication

• • Regular monitoring and security testing
    However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

 

1. 1. Data Breach Notification
      In the event of a confirmed data breach that may affect your personal information, we will notify you and the Information Regulator within a reasonable time (typically within 72 hours), in line with POPIA.
      www.vizre.co.za hello@vizre.co.za

1. 1. Retention of Personal Information
      We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or de-identified.

1. 1. Cross-Border Data Transfers
      We may store or process data in countries outside South Africa. By using our services, you consent to such transfers, provided that appropriate safeguards are in place to protect your information.

1. 1. Removal or Deletion of Information
      You may request deletion of your personal information by:

 

• • Accessing your user profile on our website or platform

• • Contacting us with your identity verification
    Please note: We may retain certain data as required by law or for legitimate business purposes.

 

1. 1. External Links
      Our website and platforms may contain links to external or third-party websites. We are not responsible for the privacy practices or content on these sites.

1. 1. Contact Us
      For questions, requests, or concerns regarding this Privacy Policy or your personal information, contact our Information Officer0 Email: mg@vizre.co.za